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Turn off and turn on celular phone.
When ordering put a wrong key of 4 digits, eg 1234 and den accept
While the display says password error, press the END key twice quickly.
This will enter the phone in a special way.
Now pressed the dial pad icon (2nd icon phone left. To right)
Place * 1673492846 then press the key cursor (DPAD) down

Entering a phone hidden menu (Test Mode)
** (Do not touch anything extra if you have no experience) **

Select option 8 (Other)
Select option 1 (Reset to factory settings)
Again select option 1 (Confirm reset factory setting) ________________
When you ask a question, remember to give a detailed explanation of the problem, to make it easier to help you.


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